{"id":20442,"date":"2026-01-18T05:37:51","date_gmt":"2026-01-17T20:37:51","guid":{"rendered":"https:\/\/multipoints.jp\/?p=20442"},"modified":"2026-02-23T08:45:12","modified_gmt":"2026-02-22T23:45:12","slug":"en-information-emergency","status":"publish","type":"post","link":"https:\/\/multipoints.jp\/en\/en-information-emergency\/","title":{"rendered":"Navigating Trouble in Japan: A Practical Guide to Emergencies, Loss, and Illness\u00a0"},"content":{"rendered":"\n<p>Experiencing trouble in a foreign country can be overwhelming, especially with the language barrier. However, Japan has highly organized systems to help you. Here is a step-by-step guide on what to do when things go wrong.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. If You Lose Something (The &#8220;Koban&#8221; System)<\/h3>\n\n\n\n<p>Japan is famous for its high return rate of lost property. If you leave your wallet on a train or drop your phone in the street, don&#8217;t panic.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Visit a Koban:<\/strong> Look for the nearest Police Box (<strong>Koban<span class=\"swl-marker mark_yellow\">\u300c\u4ea4\u756a\u300d<\/span><\/strong>). They are located near almost every train station.<\/li>\n\n\n\n<li><strong>File a Report:<\/strong> Tell the officer what you lost (<em>Ishitsu-butsu<\/em>). They will fill out a form and give you a receipt number.<\/li>\n\n\n\n<li><strong>Train Stations:<\/strong> If you lost an item on a train, go to the &#8220;<span class=\"swl-marker mark_green\">Lost and Found&#8221; (<em>Wasuremono Center<\/em>)<\/span> at the station.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. If You Get Sick or Injured<\/h3>\n\n\n\n<p>If you feel unwell or have an accident, Japan\u2019s medical system is excellent but can be complex for non-residents.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Non-Emergencies:<\/strong> Visit a local clinic (<em>Naika<\/em> for internal medicine). Most are open from 9:00 AM to 6:00 PM, but many close on Wednesday or Thursday , and  Sunday.<\/li>\n\n\n\n<li><strong>Searching for Help:<\/strong> Use the <a href=\"https:\/\/www.jnto.go.jp\/emergency\/eng\/mi_guide.html\" target=\"_blank\" rel=\"noreferrer noopener\">JNTO Official Guide<\/a> to find hospitals with English-speaking staff.<\/li>\n\n\n\n<li><strong>Emergencies:<\/strong> If you need an ambulance, <strong>dial 119<\/strong>. Say &#8220;Ambulance, please&#8221; or <span class=\"swl-marker mark_blue\">&#8220;<em>Kyukyu-sha onegaishimasu<\/em>.&#8221; <\/span>Ambulance transport is free, but medical treatment is not.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. If You Are a Victim of Theft or Crime<\/h3>\n\n\n\n<p>While Japan is very safe, crimes can still happen.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><span class=\"swl-marker mark_orange\">Dial 110<\/span>:<\/strong> This is the emergency number for the police.<\/li>\n\n\n\n<li><strong>Passport Loss:<\/strong> If your passport is stolen or lost, you must visit a Koban to get a &#8220;Loss Certificate&#8221; (<em>Ishitsu todoke<\/em>) first. Then, contact your country&#8217;s embassy or consulate in Japan to apply for a replacement.<\/li>\n\n\n\n<li><strong>Cancel Cards:<\/strong> Immediately call your bank to freeze your credit cards.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. Useful Emergency Phrases<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><td><strong>English<\/strong><\/td><td><strong>Japanese (Romaji)<\/strong><\/td><\/tr><\/thead><tbody><tr><td>Help!<\/td><td><em>Tasukete!<\/em><\/td><\/tr><tr><td>I lost my [wallet\/passport].<\/td><td><em>[Saifu\/Pasupoto] wo nakushimashita.<\/em><\/td><\/tr><tr><td>I feel sick.<\/td><td><em>Kibun ga warui desu.<\/em><\/td><\/tr><tr><td>Where is the hospital?<\/td><td><em>Byoin wa doko desu ka?<\/em><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"is-style-icon_info\"><strong>Tip:<\/strong> Always carry your <strong>travel insurance information<\/strong> and a <strong>portable battery<\/strong> for your phone. Being able to use Google Maps and translation apps is your best defense in any situation.<\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/multipoints.jp\/en\/wp-content\/uploads\/2024\/12\/3958663_m-1024x768.jpg\" alt=\"\" class=\"wp-image-6574\" style=\"width:391px;height:auto\" srcset=\"https:\/\/multipoints.jp\/en\/wp-content\/uploads\/2024\/12\/3958663_m-1024x768.jpg 1024w, https:\/\/multipoints.jp\/en\/wp-content\/uploads\/2024\/12\/3958663_m-300x225.jpg 300w, https:\/\/multipoints.jp\/en\/wp-content\/uploads\/2024\/12\/3958663_m-768x576.jpg 768w, https:\/\/multipoints.jp\/en\/wp-content\/uploads\/2024\/12\/3958663_m-1536x1152.jpg 1536w, https:\/\/multipoints.jp\/en\/wp-content\/uploads\/2024\/12\/3958663_m.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-kazutana-com wp-block-embed-kazutana-com\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/multipoints.jp\/en\/en-okinawa-trouble\/\n<\/div><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-kazutana-com wp-block-embed-kazutana-com\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/multipoints.jp\/en\/en-okinawa-castle\/\n<\/div><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-kazutana-com wp-block-embed-kazutana-com\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/multipoints.jp\/en\/en-okinawa-chatan\/\n<\/div><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-kazutana-com wp-block-embed-kazutana-com\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/multipoints.jp\/en\/en-okinawa-gangala\/\n<\/div><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-kazutana-com wp-block-embed-kazutana-com\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/multipoints.jp\/en\/tarveljapan-yokohama\/\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Experiencing trouble in a foreign country can be overwhelming, especially with the language barrier. However, Japan has highly organized systems to help you. Here is a step-by-step guide on what to do when things go wrong. 1. If You Lose Something (The &#8220;Koban&#8221; System) Japan is famous for its high return rate of lost property. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":20447,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"swell_btn_cv_data":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[6,9],"tags":[],"class_list":["post-20442","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-en","category-information-english"],"_links":{"self":[{"href":"https:\/\/multipoints.jp\/en\/wp-json\/wp\/v2\/posts\/20442","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/multipoints.jp\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/multipoints.jp\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/multipoints.jp\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/multipoints.jp\/en\/wp-json\/wp\/v2\/comments?post=20442"}],"version-history":[{"count":4,"href":"https:\/\/multipoints.jp\/en\/wp-json\/wp\/v2\/posts\/20442\/revisions"}],"predecessor-version":[{"id":21971,"href":"https:\/\/multipoints.jp\/en\/wp-json\/wp\/v2\/posts\/20442\/revisions\/21971"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/multipoints.jp\/en\/wp-json\/wp\/v2\/media\/20447"}],"wp:attachment":[{"href":"https:\/\/multipoints.jp\/en\/wp-json\/wp\/v2\/media?parent=20442"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/multipoints.jp\/en\/wp-json\/wp\/v2\/categories?post=20442"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/multipoints.jp\/en\/wp-json\/wp\/v2\/tags?post=20442"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}